Updated as of May 4, 2022.

Valley requires all visitors to present proof of COVID-19 vaccination and ID. All visitors to inpatient units at The Valley Hospital who have completed their primary vaccination series at least five months ago (Moderna & Pfizer) or at least 2 months ago (Johnson & Johnson) must also provide proof of a booster dose.

To support our patients and allow their loved ones to help in their healing, The Valley Hospital’s visitation hours are 12 – 8 p.m.

To ensure we can do this safely and to protect our patients, visitors and staff, visitors must provide proof of vaccination, including a booster dose for those who are eligible. Special exceptions will be made for Labor & Delivery, Mother-Baby, Pediatrics, end-of-life and other circumstances.

Acceptable forms of proof are:

  • Vaccination card
  • Docket app
  • Excelsior app
  • NYC COVID Safe app
  • Please note: A photocopy or photo of a vaccination card is not an acceptable form of proof.

As a reminder, all visitors must be at least 18 years of age. All visitors are required to wear a mask (no cloth masks, gators or masks with valves allowed) and practice social distancing while at The Valley Hospital. Eating is strictly prohibited, with exceptions in designated areas such as Pediatrics, Mother/Baby, Labor & Delivery, and the surgical waiting area in the Bergen lobby. Drinking is allowed, but masks must remain in place except when taking a sip. For visitors who have returned from international travel, proof of a negative test result is required on day 5 post-travel.

Unvaccinated visitors are NOT permitted, with limited exceptions.

If you or a loved one are preparing for an inpatient stay or an outpatient procedure at The Valley Hospital, we ask that you review the updated visitor guidelines on this page. These guidelines are part of our ongoing efforts to maintain a safe care environment for patients, guests and staff.

Inpatient Visiting Guidelines

Visiting Hours 12 p.m. - 8 p.m.

Adult Inpatients: Two vaccinated visitors are allowed per patient, per day, during visiting hours. Only one visitor is allowed at a time.

Immunocompromised Inpatients:  No visitors, balloons, or flowers are allowed. Exceptions include:

  • One parent or one guardian of pediatric patients is allowed for the duration of the stay, regardless of vaccination status.
  • One visitor (must be the same person) is allowed for patients with intellectual, developmental, or other cognitive disabilities for the duration of the stay, regardless of vaccination status.
  • One visitor (must be the same person) is allowed for patients receiving end-of-life care, regardless of vaccination status.

End-of-Life:  Up to four (4) fully vaccinated (including booster) visitors may visit at the same time. Visitors may switch throughout the day. Only immediate family members are allowed.

  • For those who are unvaccinated, please contact Patient & Family Relations to make arrangements.

COVID + Patients: No visitors allowed for COVID + patients or suspected COVID patients except for end-of-life.

Clergy: Must show proof of up-to-date COVID-19 vaccination card.

Special Considerations for Women and Children’s Areas:

Please Note: Mylar balloons (no latex), flowers and food for immediate consumption are permitted, except in the NICU.

Pediatrics: Two parents or guardians may visit at the same time, regardless of vaccination status, unless COVID+ and PUI guidelines apply. One parent may stay overnight. Siblings may be permitted for end-of-life.

Labor and Delivery (L&D) & Mother/Baby: One support person, regardless of vaccination status, is allowed with each inpatient. If the support person is vaccinated & boosted they will be allowed to leave the premises once per day.  If not vaccinated and boosted they must sequester throughout the L&D and Mother/Baby process. Both vaccinated and non-vaccinated support persons must remain in the room with a mask. One vaccinated doula (must be the same doula, with proof of booster dose) is permitted for the duration of the patient’s stay.

  • A Health screening will be conducted on all support persons and any support person who is known COVID-19 positive or is having symptoms of COVID-19 will not be able to stay with Labor and Delivery and/or Mother/Baby.
  • The mother will be given the opportunity to have another support person in the event the initial support person is symptomatic for COVID-19.
  • COVID (+) patients are allowed to have one designated support person for the duration of stay and that support person must remain in the room for the duration of the stay.
  • Once the patient has delivered and is on Mother/Baby, one additional fully vaccinated visitor will be allowed daily. Only the designated support person is permitted to stay for the duration of the postpartum stay. The second visitor may visit during visiting hours only.
  • Valley-employed doulas and non-Valley certified doulas are permitted without restriction. Doulas must show proof of up-to-date COVID-19 vaccination.
  • Antepartum patients may have two fully vaccinated designated visitors and may visit during visiting hours only. Only one visitor is allowed at a time.
  • All Outpatients admitted to L&D may have a support person, regardless of vaccination status, for 4 hours in an effort to determine if the patient will convert to inpatient.  After, those 4 hours, the support person will comply with the current Outpatient Visitation Guidelines.

Neonatal Intensive Care Unit: Two scheduled visits per day, regardless of visitors’ vaccination status. Both parents/guardians may visit at the same time.

        Neonatal Intensive Care Unit COVID-19 Guidelines:

  • COVID-19 positive parents/visitors are not allowed to enter the unit until they are outside their isolation period per Infection/Prevention Department guidelines.
  • Non-COVID-19 positive, inpatient parent(s), can visit any time.
  • Non-COVID-19 positive parent(s) are allowed to visit twice a day and may come together once the parent is no longer a patient.
  • Masks are to be worn the entire time.
  • No flowers, balloons, or food deliveries are permitted.

Outpatient Visiting Guidelines

Patients with disabilities due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns, can have one (1) designated support person visit. A designated support person can be:

  • A family member
  • A personal care assistant
  • Another disability service provider knowledgeable about the patient's care
  • A person who lives out of the area and accompanies a patient for a test or procedure can wait in a designated waiting area.
  • Both parents/guardians are allowed to accompany pediatric patients.

COVID + Patients: No visitors allowed for COVID + patients or suspected COVID patients except for end-of-life.

Emergency Department

For the safety of our patients and staff, one designated visitor per patient is allowed, regardless of vaccination status. The Emergency Department (ED) may cease visitation based on department activity. Exceptions include:

  • Patients in our Pediatric ED - Two parents or guardians, regardless of vaccination status, may visit at the same time for the duration of the stay.
  • Patients near end of life - Two immediate family members, regardless of vaccination status, may visit at the same time for the duration of the stay

If a patient is admitted to the hospital from the Emergency Department, please follow the instructions below and note that unvaccinated visitors will not be permitted.

  • All visitors must report to the reception area in the Cheel lobby to be screened and have their temperature taken.
  • Visitors must present proof of COVID-19 vaccination, including booster dose* and legal ID before being issued a visitor badge. *PLEASE NOTE: photos of COVID-19 vaccination cards will be accepted only on the day of admission. For all future visits, visitors must present the physical vaccination card or show proof of vaccination on one of the vaccination card apps listed above.

Surgery/Procedural Patients

Main Hospital Campus Procedural Areas (Surgery, Cardiac, Interventional Radiology, Ambulatory Care and Same Day Surgery/Procedure); Luckow Same Day Services and Pain Management

One fully vaccinated designated visitor is allowed until the patient is taken into surgery/procedure except:

  • No visitors allowed in Endoscopy area (unable to maintain social distancing for visitors in current space)
  • During the pre-or post-procedure time period both parents will be permitted for pediatric patients
  • One support person for patients with intellectual, developmental, or other cognitive disabilities. 

Luckow - Oncology

One visitor with patients for VMG practices, infusion, and radiation oncology.

  • Process: Upon arrival at the Luckow lobby, the patient and visitor will be temperature screened. Patients and visitors must wear a mask while at the Luckow Pavilion.

Diagnostic Imaging and Cardiac Outpatient Testing, All Locations

Patients are only allowed one (1) visitor under the following circumstances:

  • The patient is cognitively impaired
  • The patient is physically disabled and requires a visitor to help them navigate the facility
  • Both parents/guardians may accompany a pediatric patient.

Process: When a visitor is present, the following restrictions are in place:

  • Visitors may not be present during the procedure or in the recovery room.
  • For lengthy procedures, visitors must leave the facility and may return upon discharge.

All other off-site locations will follow building-specific guidelines.


 

Vendors/Consultants

Must show proof of COVID-19 vaccination card. (Only fully vaccinated, including booster, if eligible, can come on site.)

To schedule a COVID-19 vaccine visit ValleyHealth.com/Vaccine or https://covid19.nj.gov/pages/vaccine