Medical Records

HIM Update

As part of our efforts to enhance efficiency and environmental sustainability, The Valley Hospital's Health Information Management department will be going paperless effective April 1, 2024. All requests for medical records should now be submitted electronically using the links below, as we are no longer accepting paper requests.

Requesting Medical Records

Valley offers an online records request tool that helps us verify your identity by asking for a photo of your driver's license, which you can take via webcam or smartphone.


Click Here To Request Medical Records


Click Here To Request Medical Records

For more information, please call the entity you are requesting records from:

Diagnostic Images 

Electronic access to your images is available through the Ambra image sharing platform. Through this application, you can view, download, and share your images.


In addition, diagnostic images can be obtained on a CD or shared with you through Ambra via email.

Valley has direct image transfer connections with the following organizations. Image requests do not require a CD to transfer images prior to your appointment:

  • NewYork-Presbyterian
  • Cleveland Clinic
  • The Mount Sinai Health System
  • Hackensack Meridian Health, Hackensack University Medical Center
  • Memorial Sloan Kettering Cancer Center
  • Weill Cornell Medicine

Images can also be directly shared with your physician or physician's office as needed.

Diagnostic images available include X-ray, CT, PET, MRI, nuclear medicine, breast, and echo images.

For more information, including answers to frequently asked questions, please download our information guide below.

Diagnostic Imaging Image Sharing Information Guide

Personal Information Changes

Personal information changes must be submitted in writing, with a copy of your valid driver's license, to the Health Information Management Department.

Demographic Correction Request Form
Request for Amendment of Health Information

Birth Certificates

To obtain copies of birth certificates, please call the Ridgewood Board of Health at 201-670-5553. The Health Information Management Department does not keep any information on birth certificates.