Visitor Restrictions Still in Effect

All guests are required to wear a mask and practice social distancing while in The Valley Hospital, even if they have been vaccinated. Please see below for more details on visitation guidelines.

If you or a loved one are preparing for an inpatient stay or an outpatient procedure at The Valley Hospital, we ask that you review the updated visitor guidelines on this page. These guidelines are part of our ongoing efforts to maintain a safe care environment for patients, guests and staff.

Inpatient Visiting Guidelines

We adhere to the New Jersey Hospital Association’s visitation guidelines in accordance with the designated color level.  When we are designated green, we will follow the guidelines with the following modifications:

Visiting Hours

Semi-Private Rooms: 11 a.m. – 3:30 p.m. (window bed) / 3:30 – 8 p.m. (door bed)

Private Rooms: 11 a.m. – 8 p.m.

  • Adult Inpatients: Two designated visitors allowed during visiting hours (must be the same two throughout the hospitalization); cannot be present at the same time.
    • In semi-private rooms, patients in the window bed can receive their designated visitor from 11 a.m. – 3:30 p.m., and patients in the door bed can receive their visitor from 3:30 p.m. – 8 p.m. If there is a conflict with these times, the patients can agree to flip these times. They should communicate this decision to their nurse who will inform the front desk.
  • Immunocompromised: No visitors, balloons, or flowers. Exceptions include:
    • One parent or one guardian of pediatric patients is allowed for the duration of the stay.
    • One visitor (must be the same person) is allowed for patients with intellectual, developmental, or other cognitive disabilities for the duration of the stay.
    • One visitor (must be the same person) is allowed for patients receiving end-of-life care.
  • End of Life: Up to four (4) visitors may visit at the same time. Visitors may switch throughout the day.
    • Clergy: must be pre-approved through Patient Relations and show proof of COVID-19 vaccination card.
  • COVID + Patients: No visitors allowed for COVID + patients or suspected COVID patients except for end-of-life.
    • All visitors must report to the reception areas in the Cheel lobby to be screened and have their temperature taken. No support person under self-quarantine is permitted to visit.

    • After screening, all visitors will report to the main reception desk to obtain a visitor pass
    • All visitors must wear masks. Failure to comply with this requirement could result in loss of visiting privileges. Visitors are asked to refrain from eating while in the hospital as it would require the visitor to remove their mask.
    • Visitors will be asked to stay in the patient room for the duration of their visit. The use of waiting rooms will be strongly discouraged. In the event a visitor is asked to leave while care is provided, they will be directed to a designated area for the unit.

Special Considerations for Women and Children’s Areas

The following units permit balloons, flowers, and food for immediate consumption to be picked up in the main lobby by the support person. (Exception – No deliveries to the NICU)

  • Pediatrics: Two parents or guardians will be allowed to visit the pediatric patient at the same time, unless COVID+ and PUI guidelines apply. One parent may stay overnight. All parents/guardians must continue to abide by the mask policy and will be screened in the lobby prior to admission.
    • Siblings may be permitted for end of life.
    • Mylar balloons only – no latex
  • Labor and Delivery/Mother-Baby: One designated support person (must be the same person) for the duration of the patient’s stay on L&D, is allowed with each inpatient and must wear a mask. They may enter and exit the premises once per 24 hours.
    • Once patient has delivered and is on Mother-Baby, one additional designated visitor will be allowed  (must be the same person). This additional visitor may enter and exit the premises once per 24 hours. Only the designated support person is permitted to stay for the duration of the postpartum stay. The second visitor may visit during visiting hours only.
    • "Quiet-time" will be observed from 1 p.m. - 3 p.m., no visitors allowed during this time.
    • Valley-employed doulas and non-Valley certified doulas are permitted without restriction. Must show proof of COVID-19 vaccination card.
    • Antepartum patients may have two designated visitors (must be the same persons) and may visit during visiting hours only. Cannot be present at the same time.
  • Neonatal Intensive Care Unit: Inpatient parents have unlimited visitation, but one at a time. Restricted back-to-back visits. Once discharged, only two scheduled visits are allowed per day – First visit: one parent or guardian. Second visit: both parents or guardians. No visiting between 10 p.m. and 6 a.m.
    • No flowers or balloons
    • No food deliveries

Outpatient Visiting Guidelines

  • Patients with disabilities due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns, can have one (1) designated support person visit. A designated support person can be:
    • A family member
    • A personal care assistant
    • Another disability service provider knowledgeable about the patient's care
  • A person who lives out of the area and accompanies a patient for a test or procedure can wait in a designated waiting area.
  • Both parents/guardians are allowed to accompany pediatric patients.

Emergency Department: One visitor is allowed (must be the same person) for the duration of the patient’s stay. In order to maintain the safety of patients, visitors, and staff, visitation may temporarily cease at any time dependent on department activity.  Exceptions include:

  • Patients in our Pediatric ED - two parents or guardians may visit at the same time for the duration of the stay
  • Patients near end of life
  • COVID + Patients: No visitors allowed for COVID + patients or suspected COVID patients except for end-of-life.
    • All visitors must report to the reception areas in the Cheel lobby to be screened and have their temperature taken. No support person under self-quarantine is permitted to visit.

    • After screening, all visitors will report to the main reception desk to obtain a visitor pass
    • All visitors must wear masks. Failure to comply with this requirement could result in loss of visiting privileges. Visitors are asked to refrain from eating while in the hospital as it would require the visitor to remove their mask.
    • Visitors will be asked to stay in the patient room for the duration of their visit. The use of waiting rooms will be strongly discouraged. In the event a visitor is asked to leave while care is provided, they will be directed to a designated area for the unit.

Surgery/Procedure Patients

  • One designated visitor until patient is taken into surgery/procedure except:
    • No visitors allowed in Endoscopy area (unable to maintain social distancing for visitors in current space)
    • During the pre-or post-procedure time period both parents will be permitted for pediatric patients
    • One support person for patients with intellectual, developmental, or other cognitive disabilities. 

Vendors and Consultants

  • Must show proof of COVID-19 vaccination card. (Fully vaccinated can come on site.)

Luckow – Oncology

One visitor with patients for VMG practices, infusion, and radiation oncology.

  • Upon arrival at the Luckow lobby, the patient and visitor will be temperature screened. Patients and visitors must wear a mask while at the Luckow Pavilion.

Diagnostic Imaging and Cardiac Outpatient Testing, All Locations

  • Patients are only allowed one (1) visitor under the following circumstances:
    • The patient is cognitively impaired
    • The patient is physically disabled and requires a visitor to help them navigate the facility
  • Both parents/guardians may accompany a pediatric patient.

Process: When a visitor is present, the following restrictions are in place:

  • Visitors may not be present during the procedure or in the recovery room.
  • For lengthy procedures, visitors must leave the facility and may return upon discharge.

All other off-site locations will follow building-specific guidelines.


About the NJHA's Risk Levels

The Valley Hospital has joined hospitals across the state in adopting visitation guidelines from the New Jersey Hospital Association (NJHA). This standardized policy for hospital visitation provides color codes based on the level of virus risk (virus risk is determined by COVID-19 levels in the community, the level of COVID-19 patients at each hospital, staffing levels, and inventories of PPE supplies).

Each week, the NJHA will issue a report that establishes the risk level for each of the state’s four regions.

Risk Level Definitions

Level Red

No visitors are allowed, with limited exceptions.

  • Exceptions may apply to pediatrics, labor and delivery, end of life, and patients with intellectual, developmental, or other cognitive disabilities.
  • All exceptions must be approved by the care team.

Level Yellow 

Limits the number of allowed visitors to one visitor per inpatient admission (While the new NJHA policy limits visitors to one person at a time, Valley will continue its current practice of limiting visitation to one person per inpatient admission).

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team. The definition for immunocompromised patients includes:
    • Patients receiving chemotherapy for cancer; patients within one year of receiving a hematopoietic stem cell transplant, patients who have undergone solid organ transplant and who are still receiving anti-rejection medications, patients with untreated HIV infection with CD4 T lymphocyte count < 200, patients with combined primary immunodeficiency disorder, and patients who are receiving prednisone >20mg/day for more than 14 days. Physicians can also restrict visitation based on their belief that their patient is immunocompromised.
  • Other types of patients may have only one visitor per admission and they must follow requirements on masking, symptom screening and other precautions.

Level Green [Current Level]

Reflecting a lower level of COVID-19 risk, permits hospital visitors, with some limits.

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team.
  • Other types of patients may have two visitors at a time. They must follow requirements on masking, symptom screening and other precautions.

Additional Visitation Guidelines

The NJHA policy also includes the following requirements for hospital visitors:

  • All visitors must be 18 years of age or older, except for exceptions approved by the care team.
  • All visitors must wear the appropriate personal protective equipment. Bandanas, gaiters, or masks with exhalation valves are not permitted because they don’t provide sufficient protection.
  • All visitors must undergo symptom and temperature checks upon entering the hospital.
  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital, visitors must remain in the patient’s room (or emergency department bay) throughout the visit, except when directed otherwise by hospital staff.
  • All visitors must comply with hospital requirements to minimize the potential spread of infection.