Visitor Restrictions in Effect

The Valley Hospital is currently at risk Level Red, as reported by the New Jersey Hospital Association. No visitors are allowed, with limited exceptions. 

About the NJHA's Risk Levels

The Valley Hospital has joined hospitals across the state in adopting visitation guidelines from the New Jersey Hospital Association (NJHA). This standardized policy for hospital visitation provides color codes based on the level of virus risk (virus risk is determined by COVID-19 levels in the community, the level of COVID-19 patients at each hospital, staffing levels, and inventories of PPE supplies).

Each week, the NJHA will issue a report that establishes the risk level for each of the state’s four regions.

Risk Level Definitions

Level Green

Reflecting a lower level of COVID-19 risk, permits hospital visitors, with some limits.

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team.
  • Other types of patients may have two visitors at a time. They must follow requirements on masking, symptom screening and other precautions.

Level Yellow

Limits the number of allowed visitors to one visitor per inpatient admission (While the new NJHA policy limits visitors to one person at a time, Valley will continue its current practice of limiting visitation to one person per inpatient admission).

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team. The definition for immunocompromised patients includes:
    • Patients receiving chemotherapy for cancer; patients within one year of receiving a hematopoietic stem cell transplant,  patents who have undergone solid organ transplant and who are still receiving anti-rejection medications, patients with untreated HIV infection with CD4 T lymphocyte count < 200, patients with combined primary immunodeficiency disorder, and patients who are receiving prednisone >20mg/day for more than 14 days. Physicians can also restrict visitation based on their belief that their patient is immunocompromised.
  • Other types of patients may have only one visitor per admission and they must follow requirements on masking, symptom screening and other precautions.

Level Red [Current Level]

No visitors are allowed, with limited exceptions.

  • Exceptions may apply to pediatrics, labor and delivery, end of life, and patients with intellectual, developmental, or other cognitive disabilities.
  • All exceptions must be approved by the care team.

The policy also includes the following requirements for hospital visitors:

  • All visitors must be 18 years of age or older, except for exceptions approved by the care team.
  • All visitors must wear the appropriate personal protective equipment. Bandanas, gaiters, or masks with exhalation valves are not permitted because they don’t provide sufficient protection.
  • All visitors must undergo symptom and temperature checks upon entering the hospital.
  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital, visitors must remain in the patient’s room (or emergency department bay) throughout the visit, except when directed otherwise by hospital staff.
  • All visitors must comply with hospital requirements to minimize the potential spread of infection.

If you or a loved one are preparing for an inpatient stay or an outpatient procedure at The Valley Hospital, we ask that you review the updated visitor guidelines on this page. These guidelines are part of our ongoing efforts to maintain a safe care environment for patients, guests and staff. 

Inpatient Visiting Guidelines

Special Considerations for Women and Children’s Areas:

  • Pediatrics: Two parents/guardians will be allowed to visit the pediatric patient. Only one parent will be allowed at a time, and the transition of parents/guardians must take place outside of the pediatric unit. All parents/guardians must continue to abide by the mask policy and will be screened in the lobby prior to admission. If the patient is COVID-positive, pending COVID test results, or under quarantine, only one parent will be allowed for the patient and must be sequestered throughout the hospital stay.
  • Labor and Delivery: One support person is allowed with each inpatient and must sequester throughout the L&D process and remain in the room with a mask. Valley-employed doulas and non-Valley doulas are permitted without restriction.

    • Outpatients in L&D will not be allowed visitors until the patient is admitted.

  • Mother-Baby: One support person is allowed on Mother-Baby and must remain with the patient throughout the hospital stay in the room with a mask. This includes antepartum patients on Mother/Baby.

  • Neonatal Intensive Care Unit: Inpatient parents have unlimited visitation, but one at a time. Restrict back-to-back visits. Once discharged, parents are allowed to visit two times a day for three-hour visits. Only one parent may visit at a time, and not back to back. Both parents can visit alternately without restriction. No visiting between 10 p.m. and 6 a.m. The pumping room is reopening so parents can pump (not included in timeline). Only two people in the pumping room at a time, with masks.

General Women's & Children's Guidelines:

  • If the support person/parent leaves at any time during the hospital stay for L&D, Pediatrics, or Mother Baby, they will not be allowed to return. The exception is for the support person to retrieve the car seat at the time of discharge, especially for newborns requiring a car seat evaluation prior to discharge.
  • The support person cannot change or rotate, except in the NICU.
  • No flower or food deliveries will be accepted.
  • We will allow one care package delivery to the front desk, but the staff will need to retrieve that drop-off from the lobby. This is restricted to a single drop off/patient.

Outpatient Visiting Guidelines

  • Patients with disabilities due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns, can have one (1) designated support person visit. A designated support person can be:
    • A family member
    • A personal care assistant
    • Another disability service provider knowledgeable about the patient's care
  • A person who lives out of the area and accompanies a patient for a test or procedure can wait in a designated waiting area.
  • Both parents/guardians are allowed to accompany pediatric patients.
  • Emergency Department: For the safety of our patients and staff, Emergency Department visitors are restricted, with exceptions for:
    • Patients in our Pediatric ED
    • Patients near end of life

Outpatient/Procedural Areas

Main Hospital Campus Procedural Areas (Surgery, Cardiac, Interventional Radiology, Endoscopy, Ambulatory Care and Same Day Surgery/Procedure); Luckow Same Day Services and Pain Management

No visitors are allowed, except: 

  • Both parents may accompany a pediatric patient
  • Patients requiring assistance due to disability, altered mental status or intellectual or cognitive disability may be accompanied by one (1) support person


  • Upon arrival at the lobby, the patient will be temperature screened. Patients must wear a mask while at The Valley Hospital and the Luckow Pavilion.

  • The patient will be directed to the Patient Access Center (PAC) for check-in/registration, and a patient ambassador will escort the patient to the procedure area. Contact information for a family member/responsible party will be obtained and communicated by the ambassador. 

  • At the time of discharge, the patient will be brought to the lobby entrance of the building to meet the person driving them home.

Luckow - Oncology

For the safety of our patients, visitation is restricted.

One (1) visitor is permitted under the following circumstances:

  • When the patient is cognitively impaired
  • When the patient is undergoing their first chemotherapy infusion
  • When the patient has a first oncology appointment/new patient for a cancer diagnosis


  • Upon arrival at the Luckow lobby, the patient and visitor will be temperature screened. Patients and visitors must wear a mask while at the Luckow Pavilion.
  • The patient and visitor will be directed to the second floor for check-in/registration, and the visitor may accompany the patient to their appointment.

Diagnostic Imaging and Cardiac Outpatient Testing, All Locations

  • Patients are only allowed one (1) visitor under the following circumstances:
    • The patient is cognitively impaired
    • The patient is physically disabled and requires a visitor to help them navigate the facility
  • Both parents/guardians may accompany a pediatric patient.

Process: When a visitor is present, the following restrictions are in place:

  • Visitors may not be present during the procedure or in the recovery room.
  • For lengthy procedures, visitors must leave the facility and may return upon discharge.