Do you need care? Here is when and where you should receive it


Did you know not every ailment warrants an emergency department visit? Many ailments or injuries can be treated at your primary care physician’s office or a walk-in care center. The emergency department should be reserved for life-threatening emergencies. 

If you need care, call or visit your primary care physician. Valley has walk-in care centers available and primary care physicians that offer same-day appointments and virtual visits. Common conditions treated by a primary care physician include flu or cold symptoms; fever; stomach viruses; abdominal pain; nausea, vomiting, or diarrhea; urinary tract infection; runny nose; sore throat; earache; sprains and strains; back pain; cuts and scrapes; tick bites; minor injuries, lacerations, or burns; small bone fracture (fingers or toes); or panic attacks and anxiety symptoms. For more information about primary care or to find a primary care provider at Valley, please visit For more information about walk-in care at Valley and locations, please visit

If you do not want to leave home for care, Valley Health System, in partnership with DispatchHealth, offers on-demand care that travels to treat you in the comfort of your home. From common ailments to complex injuries and illnesses, healthcare providers are prepared to treat you quickly, safely, and comfortably. Visit for more information. 

If you are having a life-threatening emergency, you should call 911 or go to the nearest emergency department. This includes but is not limited to, if you are having trouble breathing or chest pain, sudden weakness or difficulty speaking, uncontrolled bleeding, severe pain, or serious injury. 

If you need emergency care, call 911 or travel to the nearest emergency department. The Valley Hospital Emergency Department has moved from Ridgewood to Paramus and is now located at 4 Valley Health Plaza in Paramus, New Jersey. The brand-new facility offers an expanded emergency department featuring 80 single-patient rooms. A dedicated pediatric emergency department is also available. 

For more information about The Valley Hospital and its services, please visit

Ivannette Juarbe-Ramos, MD

About the Author

Ivannette Juarbe-Ramos, MD

Dr. Juarbe-Ramos serves as the Chair of Primary Care Services for Valley Medical Group.