New Visitor Restrictions

The situation surrounding COVID-19 continues to evolve, and Valley Health System is working closely with local, state and federal public health officials to enact appropriate policies and safeguards to protect the health and safety of our patients, families, and staff.

Effective March 14, Valley is restricting visitation. We ask that family and friends refrain from visiting except in certain situations, including:

  • Hospice/End of Life
  • Pediatric Care (parents only)
  • Neonatal Intensive Care Unit (parents only)
  • Ambulatory Care/Same Day Surgery (one visitor)*  
  • Maternity/Labor and Delivery (one visitor)**
  • Emergency Department - no visitors except for:
    • Hospice/End of Life

    • Pediatric Care (one visitor at a time only)

* Only one visitor will be allowed for the duration of the stay. Please provide the Front Desk with the name of the person you want to be able to visit you.

** Please see our Center for Childbirth page for a complete list of restrictions and guidelines for spouses/support partners

For outpatient appointments, only patients who need assistance will be allowed to bring an escort with them to their appointment.

All approved visitors will undergo screening regarding their health status and whether they are at increased for exposure to COVID-19, either through travel or community contact.

Phone and video calls to patients are welcomed and encouraged. Families who want to get in touch with loved ones who do not use cell phones may call the patient directory operator at 201-447-8400. This number is a direct line to an operator that will transfer callers to their loved one.

The Valley Hospital is a fully accredited, acute-care, not-for-profit hospital serving more than 440,000 people in 32 towns in Bergen County and adjoining communities.

The Valley Hospital is part of Valley Health System, which also includes Valley Home Care and Valley Medical Group.

Visit our Services directory to learn more about clinical programs and services at The Valley Hospital.

The Valley Hospital Fast Facts

Valley's current licensed capacity is 451 beds. In 2018:

  • 46,228 individuals were admitted to Valley
  • 69,521 people were treated in the Emergency Department
  • 3,243 babies were born at Valley

Serving the Community

As a not-for-profit hospital, Valley is committed to giving back to the community. Valley serves the community by providing thousands of hours of healthcare education and screenings, support groups and classes to assist those in need, and care to all those who come through our doors, regardless of their ability to pay. The Valley Hospital is proud of its history of quality patient care and community service, and looks forward to serving you and your family in the future.