Valley wants our patients and community to be on the alert against medical billing scams. Learn how to protect yourself and your personal information from scammers posing as hospital representatives.Read More
Track a Patient's Status Now
If you're unable to wait for your loved one at The Valley Hospital or our outpatient locations, you can receive details on their procedure at home by using Valley's Virtual Waiting Room service.
The Virtual Waiting Room allows you to follow the status of your loved one as they undergo surgery, an imaging test or another procedure at Valley.
Simply open the Virtual Waiting Room on the day of the patient's procedure to follow their status (you will need the patient's case identifier and date of birth). You can also provide your mobile phone number to receive text alerts.
Keeping You Safe and Informed
While current visitation restrictions prohibit loved ones from accompanying patients to their procedures, we are committed to keeping you informed and involved in their care.
Using the Virtual Waiting Room doesn't just keep you up-to-date on your loved one's status - it also keeps you safe at home, while helping Valley carry out safety measures to ensure the health and safety of our patients and staff.