Rapid Access to Your Healthcare Records and Results

As part of Valley Health System’s commitment to making clinical information more readily available to our patients, and to comply with the 21st Century Cures Act (Cures Act), provider notes and clinical results are sent to patient portals as soon as they are released, or they are promptly made available by request through a dedicated hotline.  This increased transparency is one of the many ways Valley Health System encourages active collaboration between clinicians and patients and honors our commitment to patient-centered care.

As your healthcare provider, we want to ensure that you understand your health information and have an opportunity to ask questions to your care team members. There may be cases when your health information is available on the portal before your provider or care team has an opportunity to review your results.  Please know that our clinical teams are committed to contacting you with more information about any abnormal test results as quickly as possible once they have reviewed your results. 

Cures Act Patient FAQs

1. What is the Cures Act?

The Cures Act is a federal mandate designed to give patients and their healthcare providers secure access to health information.  The Act includes a provision requiring providers to give patients unrestricted and rapid electronic access to specified contents of their record upon their request.

2. Which patients will receive electronic access to their test results?

Valley Hospital Patients

All patients that provided an email address upon registration at The Valley Hospital, or by request, after April 5, 2021, will have access to test results and providers’ notes and other clinical data through The Valley Hospital Patient Portal

Valley Medical Group Patients

All patients of Valley Medical Group physician practices, upon registration or by request, will be granted access to Valley Medical Group’s AthenaHealth Patient Portal for rapid access to test results, provider’s notes and other clinical data.

Valley Home Care and Hospice Patients

All Valley Home Care and Valley Hospice patients may request access to providers’ notes and other clinical data by contacting the Valley Home Care Business Office. They can be contacted by phone (201-291-6000) or email (VHCMedicalRecords@valleyhealth.com).

3. How will I receive my test results and provider notes?

The Valley Hospital and Valley Medical Group will automatically release lab test results and provider notes through the patient portal once they are resulted and/or electronically signed. Valley Home Care and Hospice patients will get information emailed to them upon request. 

4. What may I see in my chart?  

  • A summary of your visit
  • Findings from an exam, including your vital signs
  • Test results and other reports. Please note that diagnostic images are not available on patient portals.
  • Your doctor’s assessment or diagnosis of any medical conditions or symptoms
  • The treatment plan recommended by your healthcare provider

5. How do I access the Patient Portals?

Valley Hospital Patients

New Patient Portal Users

If you have provided your email address upon a recent admission/registration at The Valley Hospital you can create a Valley Hospital Patient Portal account using the exact email address you provided. If you did not provide an email address during registration, are unable to login, or have questions, please email portalfeedback@valleyhealth.com.

  • Go to https://www.valleypatient.com/
  • Select “Sign up” link at the bottom of the screen
  • Enter your Last Name, First Name, Date of Birth and email address
  • Click "Submit"

Existing Valley Hospital Patient Portal Users

  •  Go to https://www.valleypatient.com/
  • Log in using the Logon ID and password you created
  • If you do not remember your ID or password, click on the appropriate “Forgot” link and enter prompted information.

Proxy Access

Patient portal accounts are for anyone age 12 or older. Parents, family members, legal representatives, and other persons may also get an account if they become authorized as a proxy to access a patient's medical record for approved purposes. To obtain proxy access, please email portalfeedback@valleyhealth.com..

Valley Medical Group Patients

New Valley Medical Group Patient Portal Users

  • If you have provided your email address upon registration at any Valley Medical Group physician practice, you will receive an email that prompts you to create a Valley Medical Group Patient Portal account.  If you did not provide an email address during registration, follow the below steps or contact your provider’s office.
  • Go to https://www.valleyhealth.com/valley-medical-group/patients
  • Click “Log in”
  • Click “Sign up” link
  • Enter your Last Name, First Name, Date of Birth, Gender, phone and email address
  • Click “Continue”

Existing Valley Medical Group Patient Portal Users

Proxy Access

Patient portal accounts are for anyone age 12 or older. Parents, family members, legal representatives, and other persons may also get an account if they become authorized as a proxy to access a patient's medical record for approved purposes. To obtain proxy access, please contact your provider office.

6. When will my provider contact me about my test results?

Our clinical teams are committed to reaching out to you regarding your test results as quickly as possible. During your visit, your doctor can provide you with a timeframe of when they will contact you with an explanation of your results.

7. How can my medical information be used?

Refer to the Notice of Privacy Practices.