Visiting Hours & Guidelines

All visitors are required to obtain a badge from Security/reception desk upon arrival at the hospital and must show a photo ID (e.g. driver's license).

Visitors younger than 18 years old must be accompanied by an adult and are counted as a visitor.

To provide the best possible care, unit staff may sometimes limit the number of visitors in the room, depending on your loved one’s clinical needs at that time.

Visitors may be asked to leave the room periodically at the discretion of the clinician when care needs to be delivered.

Visitors who arrive and receive a visitor badge by 8 p.m. may stay at the bedside until 10 p.m. 

One (1) overnight visitor (age 18 or older) may remain with the patient from 10 p.m. to 5 a.m. Overnight visitors must receive a visitor badge by 8 p.m.

Inpatients may have two visitors – one designated support person and one additional visitor – who may not switch roles during labor and delivery. Only one visitor is permitted in triage and PACU areas.

A designated support person may stay for the duration of the postpartum stay. Visitors under 18 must be accompanied by an adult. Minors are not permitted in isolation rooms.

Two (2) visitors per day (in addition to parents/guardians) are allowed, with a maximum of three (3) people in the room at once. All visitors must be over age 18. A parent/guardian must be present while other visitors are in the room. The unit is closed to visitors from 1 - 2 p.m. daily. Balloons, flowers, and food are not allowed.

Only one (1) parent/guardian may stay overnight. Siblings under age 18 may visit and must be accompanied by an adult.

Visitation is limited, and accommodations will be made on an individual basis through the approval of the Patient and Family Relations Department. No balloons or flowers are allowed in these rooms. Masking is required for visitors of immunocompromised patients.

Special accommodations will be made for patients in need of end-of-life care.

Visitation is limited to adults age 18 and older. Personal protective equipment (PPE) may be required when visiting patients on certain types of isolation precautions. PPE includes mask, gown, gloves, and eye protection and can vary based on the specific type of isolation precautions.

Special consideration for COVID-19 patients will need approval by Patient and Family Relations. COVID-19-approved visitation will consist of a maximum of two (2) visitors for one (1) hour duration, each day. Visitors are required to wear PPE (gown, mask, gloves) when visiting and will be instructed on hand hygiene and PPE donning and doffing by primary RN caring for the patient. 

One (1) visitor is allowed at the bedside at the discretion of the care team (two [2] for pediatric patients). All visitors must be age 18 or older. 

• Upon arrival, the patient/visitor must check in at reception for a security pass, then proceed to the Patient Access Center for registration.
• Patients are escorted to the procedure area; visitor contact information is collected and shared with Patient and Family Relations. During the procedure, the visitor may remain in the waiting area or leave the building until the patient is ready for discharge.
• For most surgical cases, one (1) visitor is allowed at the bedside in the post-operative unit, depending on the procedure; your care team will advise.  

For pain management procedures, the visitor will remain at the bedside until discharge, due to the brevity of the procedure.

Due to the brevity of these procedures and space constraints, no visitors are allowed at the bedside during the admission process unless deemed necessary by the clinical staff.  Exceptions include:

• One (1) visitor for a cognitively disabled patient 
• Two (2) visitors for a pediatric patient  

Visitors may wait in the procedural family waiting area or leave the building until the patient is ready for discharge; the endoscopy team will call when the patient is ready.

One (1) visitor is allowed at the bedside during the admission process until the patient is transported for their procedure (two [2] for pediatric patients).  All visitors must be age 18 or older. 

• Upon arrival, the patient/visitor must check in at the reception desk to receive a security pass. They will then be directed to the Patient Access Center for check-in/registration.
• The patient will be directed to the procedure area located on the lower level Cheel building. The admitting RN will collect contact information of the visitor/responsible ride home.
• The visitor may wait in the first-floor surgical waiting area or lobby, or leave until discharge.
• One (1) visitor is allowed at the bedside in the post-operative unit, depending on the procedure and patient acuity. Your care team will let you know if visitation is permitted.

Two (2) guests are allowed with patients for infusion and radiation oncology. Masks are required in areas where immunocompromised patients are receiving care.

One (1) visitor is allowed. Both parents/guardians may accompany a pediatric patient. 

Visitors may not be present during the procedure/exam; they may wait in the designated waiting area. Exceptions may be made for one (1) visitor to accompany the patient under the following circumstances:

• The patient is cognitively impaired.

• The patient is pediatric. 

• The patient is physically disabled and requires a visitor to assist them. 

• Other special circumstances.