Careful attention is given to assessing, planning and managing a quality home health program for an individual and/or whole family. All home health care plans are under the direction of the patient’s physician who is intimately involved in all aspects of the care and works closely with the staff. Today’s trend of early hospital discharge and same day surgery often leaves patients requiring more than just routine care and attention upon returning home. VHC’s medical professionals provide complex and highly skilled care to patients of every type of diagnosis.

If you have a complaint about the quality of care delivered by The Valley Hospital or Valley Home Care, and the concern was not handled to your satisfaction by Valley, you may contact The Joint Commission. Their phone number is 1-800-994-6610. Their e-mail address is complaint@jointcommission.org. 

The Valley Hospital and Valley Home Care are surveyed by The Joint Commission once every three years. The Joint Commission survey process is completely voluntary, and is comprehensive in its scope, reviewing every aspect of patient care. For more information, please go to www.jointcommission.org.