The Valley Hospital is a fully accredited, acute care, not-for-profit hospital serving more than 440,000 people in 32 towns in Bergen County and adjoining communities.
The hospital is located at: 223 N. Van Dien Avenue, Ridgewood, NJ 07450. The main number is 201-447-8000. For more information on our physicians and services, call 1-800-VALLEY 1 (1-800-825-5391).
As a not-for-profit hospital, Valley is committed to giving back to the community. Valley serves the community by providing thousands of hours of healthcare education and screenings, support groups and classes to assist those in need, and care to all those who come through our doors, regardless of their ability to pay. The Valley Hospital is proud of its history of quality patient care and community service, and looks forward to serving you and your family in the future.
Valley's current licensed capacity is 451 beds. In 2016, 46,717 individuals were admitted to Valley, 73,133 people were treated in the Emergency Department and 3,366 babies were born.
Valley has been recognized nine consecutive times for service excellence under the J.D. Power and Associates Distinguished Hospital Program. This distinction acknowledges a strong commitment by The Valley Hospital to provide an outstanding patient experience. Valley was the first hospital in the tri-state area to be awarded this distinction. In addition, Valley was designated a Magnet facility for nursing excellence from the American Nurses Credentialing Center in 2003, and was re-designated in 2008 and 2013. Magnet designation is the nursing profession's highest honor.
Known throughout northern New Jersey for its medical and technical excellence, Valley is a leader in the field of cardiology services. As an affiliate of The Cleveland Clinic Heart and Vascular Institute, Valley's cardiac physicians collaborate with the experts at Cleveland Clinic to share knowledge, expertise and best practices. Our cardiovascular services include a full range of diagnostic and interventional cardiac services, including cardiac surgery, coronary angioplasty, electrophysiology studies and structural heart procedures.
A certified Comprehensive Cancer Program by the American College of Surgeons, Valley is widely known for its excellence in lung cancer diagnosis and treatment, radiation oncology, chemotherapy and infusion, GYN oncology, prostate cancer care, and other clinical and support services. In late 2015, Valley partnered with Mount Sinai Health System to further enhance patient care. This alliance enables Valley to expand patients' access to clinical trials; collaborate with Mount Sinai's renowned oncology experts; enhance existing programs; and more.
The hospital is also known for its maternity services at The Center for Childbirth, where approximately 3,000 babies are welcomed into the world each year. The Center features a state of New Jersey-designated Neonatal Intensive Care Unit, which is directed by four full-time neonatologists.
Other innovations include an Embryology Laboratory at The Valley Hospital Fertility Center, a service affiliated with New York University School of Medicine; a state-of-the-art Critical Care Service; a comprehensive Breast Center; a chronic dialysis program; and the establishment of a Pediatric Intensive Care Unit as part of a newly renovated Pediatrics Unit.
The Robert and Audrey Luckow Pavilion is a three-story, 128,000-square-foot satellite facility of The Valley Hospital located in Paramus (behind The Fashion Center). The Luckow Pavilion is home to The Daniel and Gloria Blumenthal Cancer Center and the George R. Jaqua Same Day Services Center. Click here for more information.
Valley is also known for its active and longstanding Same-Day Services program. More than one third of Valley’s annual admissions are for Same-Day Services, and more than half of the surgeries performed at Valley are performed on a same-day basis.
The hospital’s mission is to deliver high-quality, cost-efficient healthcare through the efforts of its greatest asset—the more than 1,100 physicians, 3,700 employees and 3,000 volunteers who constitute The Valley Hospital. Please click here to learn about how Valley partners with its patients to make health care safer.
The Valley Hospital is part of Valley Health System, which also includes Valley Home Care and Valley Medical Group.
For a list of the insurance companies honored by Valley please click here.
To view our Patient Bill of Rights, click here.
To view our Notice of Privacy Practices, click here.
The Valley Hospital Mission Statement
The Valley Hospital serves the community by engaging our patients and families in care, while providing healing and comfort and teaching good health.
The Valley Hospital is distinguished by a commitment to:
• Excellence in clinical and patient and family centered care
• Innovation in programs and technology
• Providing a compassionate and respectful environment
We are here to SERVE the patient.
The Valley Hospital Vision Statement
The Valley Hospital will be the hospital of choice for patients and their families, doctors, employees, and community volunteers.
We will remain committed to excellence in clinical care and patient and family centered care; responsiveness to community needs; and investment in our people, programs, services, facilities and technology.
We will provide superior service by collaborating with patients, their families, our doctors, and each other.
Valley Health System Mission Statement
Valley Health System exists to provide healthcare services that meet the changing needs of the region and to promote all aspects of good health in our communities. The people of Valley Health System are committed to quality and respect for the individual.
Valley Health System Vision Statement
Valley Health System will be the health system of choice for patients, doctors, employees, and community volunteers.
We will remain committed to excellence in clinical care and service delivery; responsiveness to community needs; and investment in our people, programs and services, physical facilities, and technology.
We will provide superior service to patients, their families, our doctors, and each other.
Values of Valley Health System
We are privileged to collaborate with and serve our patients, their families, our community and each other.
We maintain the highest standards of care at all times.
We treat everyone with dignity and sensitivity.
We provide high-quality patient and family centered healthcare services efficiently and effectively to all.
We are honest and fair in all we say and do.
Valley Health System Values Statement
Our commitment to safety for all is at the heart of our core values, Service, Excellence, Respect, Values and Ethics. The safety of every member of the Valley family, our patients, and all those we touch in the communities we serve guides all we say and do.
The Joint Commission
The Valley Hospital and Valley Home Care are surveyed by The Joint Commission once every three years. The Joint Commission survey process is completely voluntary, and is comprehensive in its scope, reviewing every aspect of patient care. For more information, please go to www.jointcommission.org.
If you have a complaint or concern about the quality of care delivered by The Valley Hospital, please contact Valley’s Patient and Family Relations Department at 201-447-8169 or firstname.lastname@example.org.
If the concern is not handled to your satisfaction by Valley, you may contact The Joint Commission. Their phone number is 1-800-994-6610. Their e-mail address is email@example.com. The Valley Hospital and Valley Home Care are surveyed by The Joint Commission once every three years. The Joint Commission survey process is completely voluntary, and is comprehensive in its scope, reviewing every aspect of patient care. For more information, please go to www.jointcommission.org.
You may also express your concern by calling The New Jersey Department of Health’s Complaint Hotline at 1-800-792-9770 or writing to The Department of Health & Senior Services, Health & Agriculture Building, P.O. Box 360, Trenton, NJ 08625-0360.