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The First Month is On Us!

The First Month is On Us!

When calling to initiate Lifeline, mention code "VHC" and receive your first month free! Call now: 201-291-6233.

What is Lifeline?

Lifeline, a service of Valley Home Care, is a state-of-the-art communication and response system that helps people lead independent lives in their homes while giving their loved ones peace of mind.

How Does It Work?

Simply by pressing a button, a small communication device is activated in the home. The device automatically dials the Lifeline Response Center. Within minutes, the call is answered by a trained Lifeline representative who can review the individual's file, determine his/her needs, and send appropriate support. Police will respond and an ambulance will be sent if necessary. Otherwise, the designated individual (responder) will be notified.

The communication device has a highly sensitive speaker, making it easy to hear the client. Should the individual press the button, but not be able to speak, the Lifeline representative will immediately send help. Lifeline is "always on" — 24 hours a day, 365 days a year.

What Are the Benefits?

Safety and peace of mind are among the greatest benefits with Lifeline, even if the need to contact the Lifeline Response Center never arises. Clients feel more confident in their own homes, knowing that a request for help can be communicated quickly.

Loved ones feel more secure and assured of the well being of the client. This is particularly important to family members who live out of town and are unable to check on their loved one regularly. A recent clinical study showed that Lifeline users were 10 times less likely to need a long-term care facility than people who did not use the Lifeline service.

According to a study published in the New England Journal of Medicine, people found within one hour of a fall are five times more likely to survive than those who remain helpless for over 72 hours. Yet, of the 300,000 elderly Americans who fall yearly, twenty-five percent do not receive help for 72 hours or more. Lifeline's quick response to emergencies is a crucial factor, not just in maintaining independence, but also in survival.

How Do I Sign Up?

To sign up, or for more information, please call Valley Home Care at 201-291-6233 or email The price of Lifeline is surprisingly affordable. And there is no need to make a long-term commitment. More than 600 members of the community are using Lifeline through Valley Home Care. Valley Home Care is a provider of Lifeline through Jersey Assistance for Community Caregiving, a state program to assist persons with income limitations.

Caution: Important Safety Information Regarding the Wearing Method of Your Lifeline Personal Help Button

It is important that you and/or your caregiver consider the following information related to your Personal Help Button wearing method to determine which wearing method is most appropriate for you.  These wearing methods are common throughout the medical alert service industry.

Pendant Styles
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands.  Caution: The Pendant’s neck cord is not designed to break away.  Therefore, it can pose a choking risk, including the possibility of death and serious injuries.  This may apply to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled.  Wearers for whom this is a concern may wish to consider the Wrist style button.

Wrist Styles
The Slimline Wristband and Tempo Watch are worn around your wrist.  Caution: In circumstances where the user’s arm that is not wearing the Wristband or Tempo Watch becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button.

For more information on Valley’s Lifeline program, call 201-291-6233.

You can now pay your Valley Home Care bill online. Please click here to start the process. Accepted credit cards are Visa, MasterCard, American Express and Discover.
Journeys Support Group

Steps Ahead Valley Home Care offers a high level of clinical expertise and highly satisfying patient experience for patients who seek an alternative to subacute stays immediately following total joint surgery.


Mailing Address:
Valley Home Care
15 Essex Road
Suite 301
Paramus, NJ 07652
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