If you have a concern about patient safety or the quality of care delivered by Valley Home Care, and the concern was not handled to your satisfaction, you may contact The Joint Commission by email at complaint@jointcommission.org or by phone at 1-800-994-6610.

The Valley Hospital and Valley Home Care are surveyed by The Joint Commission once every three years. The Joint Commission survey process is completely voluntary, and is comprehensive in its scope, reviewing every aspect of patient care. For more information, please go to www.jointcommission.org.