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Outpatient Services Guide
Click here for detailed information on outpatient services and support groups at Valley.
Mailing Address:
The Valley Hospital
223 N. Van Dien Avenue
Ridgewood, NJ 07450

Lifeline Response System

 

What is Lifeline?

Lifeline, a service of Valley Home Care, is a state-of-the-art communication and response system that helps people lead independent lives in their homes while giving their loved ones peace of mind.

How Does It Work?

Simply by pressing a button, a small communication device is activated in the home. The device automatically dials the Lifeline Response Center. Within minutes, the call is answered by a trained Lifeline representative who can review the individual's file, determine his/her needs, and send appropriate support. Police will respond and an ambulance will be sent if necessary. Otherwise, the designated individual (responder) will be notified.

The communication device has a highly sensitive speaker, making it easy to hear the client. Should the individual press the button, but not be able to speak, the Lifeline representative will immediately send help. Lifeline is "always on" — 24 hours a day, 365 days a year.

What Are the Benefits?

Safety and peace of mind are among the greatest benefits with Lifeline, even if the need to contact the Lifeline Response Center never arises. Clients feel more confident in their own homes, knowing that a request for help can be communicated quickly.

Loved ones feel more secure and assured of the well being of the client. This is particularly important to family members who live out of town and are unable to check on their loved one regularly. A recent clinical study showed that Lifeline users were 10 times less likely to need a long-term care facility than people who did not use the Lifeline service.

According to a study published in the New England Journal of Medicine, people found within one hour of a fall are five times more likely to survive than those who remain helpless for over 72 hours. Yet, of the 300,000 elderly Americans who fall yearly, twenty-five percent do not receive help for 72 hours or more. Lifeline's quick response to emergencies is a crucial factor, not just in maintaining independence, but also in survival.

How Do I Sign Up?

To sign up, or for more information, please call Valley Home Care at (201) 291-6233 or email dszoren@valleyhealth.com. The price of Lifeline is surprisingly affordable. And there is no need to make a long-term commitment. More than 600 members of the community are using Lifeline through Valley Home Care. Valley Home Care is a provider of Lifeline through Jersey Assistance for Community Caregiving, a state program to assist persons with income limitations.

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